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Public Engagement & Wayfinding Volunteers

Time on your hands?

Do you want to be outdoors doing something for your community?

Then volunteering at Deen City Farm and Riding School could be for you.

In this difficult time, Deen City Farm and Riding School knows the importance of having somewhere safe, educational, and fun to visit.  Somewhere free, local, and outdoors. Somewhere that takes its urban visitors away from the hassle of city life and gives them a chance to enjoy the peace and splendour of a rural environment.

Due to the challenges of opening safely through the coronavirus, we are looking for volunteers to help manage visitor flow and admission.  We want our visitors to be able to relax at our farm and feel confident that their safety is a priority. To achieve this we have set up a one-way route and ticketing system; ensuring that we manage the number of visitors on the Farm at any point in time and are able to observe the requirements for social distancing. 

Requirements

To help visitors find their way around the Farm, and to deliver a friendly and welcoming experience, Deen City Farm and Riding School is looking for adult Public Engagement and Wayfinding Volunteers, who are:

  • Trustworthy and reliable
  • Have a good degree of fitness and happy to work outdoors
  • Can support us on a 9.30am – 1.00pm or 1.00pm- 4.30pm shift (or both), at least once a fortnight (Tue- Sun).
  • Has an interest in animals, farming, or wildlife.
  • Has good customer service skills.
  • Aged over 18

 

Contact Us
If you are interesting in becoming a Public Engagement and Wayfinding Volunteer at Deen City Farm and Riding School, or would like more information, please fill out our online form 

Update – Reopening

Thank you all for your questions about reopening. First, we would like to say another heartfelt thank you for all the support and donations that have kept us going since March, and to say that we’re very grateful that we’re in a position to look forward to welcoming back visitors.

On June 1st government advice was that farm attractions would not reopen before July 4th, and the industry was told that date would not be reviewed before June 18th. So the announcement this week about the possibility of reopening on June 15th took us, and many other venues like us, by surprise. When we reopen, we will have to limit the number of visitors, use timed admission slots, and put in measures to keep visitors and our staff safe. We will need signs, barriers, enhanced cleaning routines, PPE supplies, and new risk assessments for many activities. We had been working towards a July 4th opening, and are now accelerating our plans and preparations so we can open earlier. When we are confident that we have a date to reopen safely, we will announce it on our website and on our social media, along with full details of booking arrangements, and an explanation of what to expect when you visit.

Thank you again for all your interest and support, and we ask that you keep an eye out for further announcements.

We’re hiring – General Manager

Deen City Farm and Riding School

General Manager

Salary: c£35,000 plus pension

Location: Merton, SW19

Hours: Full time 40 hours per week with options for flexible working.  Occasional weekend and evening working

Deen City Farm and Riding School is a successful community resource comprising a city farm, riding school, café and garden project based in the London Borough of Merton. 

Our mission is to be an oasis providing urban communities with the opportunity to connect with animals and nature.  

Our founding charitable objectives include promoting education in agriculture, horticulture, home-crafts, country life and animal care and providing facilities for members of our local communities, in particular those considered the most vulnerable.   

We seek a new General Manager to work closely with the board and management team to develop and deliver innovative business, fundraising and communication/publicity strategies and work to ensure the long-term sustainability of the farm.

A positive attitude, ability to identify imaginative and productive ways of utilising the farm’s many assets, and the drive to deliver on those plans will be essential as the farm moves through one of its most challenging and potentially exciting periods in its history. 

We are looking for an inspiring and inclusive leader with brilliant communication and relationship building skills and the ability to work with a wide range of internal and external stakeholders. It is likely you have worked for a charity and must have a real interest in community, youth and environmental issues.

Financially literate you must have a commercial mindset and ability to work with a dedicated board of trustees in the development of new ideas for the farm.

To Apply please send a CV and Cover letter to: chair@deencityfarm.co.uk

The successful appointee will be subject to a DBS check. 

Closing date for application: 31st May 2020

Click here for application pack

 

Keeping in touch

While the Farm and Riding School are closed, we will still be looking after the animals and working to raise the funds to make sure we can reopen when the crisis passes. A huge, heartfelt thank you to everyone who has been so generous in supporting our Just Giving Appeal, #savedeencityfarm.

We don’t have anyone to answer our Information Desk telephone, but we will keep checking and answering emails. So if you want to get in touch please don’t call but email us at <information @deencityfarm> and we will get back to you. 

We will be running another virtual Pony Club session for 8 to 14 year olds next Saturday, April 11th, at two fifteen, which can be booked online here:

https://booking.bookinghound.com/fe/book?mode=ap&og=4fbf90cd-da3f-471f-b1c0-500c9641eb75&uniqueid=17

You just need a device, a zoom account (which is free) and an internet connection. 

We will also be posting regular updates on Facebook and Twitter and we hope to start doing some live streams soon so you can see how the animals are doing.

Stay safe and healthy, and we hope to see you all soon.

 

Farm Closure and #SaveDeenCityFarm

Following a meeting of the Board of Trustees in early March, we reluctantly took the decision to close the Farm to the public with immediate effect.

Our priority is to still be here when life gets back to normal, so we are concentrating our limited resources on keeping our animals happy and healthy.

We are asking anyone who would like to help us survive this crisis to please donate at our Just Giving page: https://www.justgiving.com/savedeencityfarm

It costs us up to £4,000 a month just to look after all our animals, so we really do need your help if we’re going to get through this. 

We have had to reduce our staffing, so please bear with us and use email rather than telephone to get in contact if possible.

We will be posting more news and information when we have it, so please check back regularly. Look after yourselves and each other. 

COVID-19 UPDATE

COVID-19: INFORMATION FOR VISITORS

The safety and wellbeing of our visitors andstaff is our priority and we will take all necessary precautions to ensure their continued welfare. As with many businesses, we are actively monitoring the situation with regards to the outbreak of Covid-19 coronavirus and are following the guidelines of Public Health England.  The advice from the health authorities has not changed, so the Farm and Riding School are operating as normal and standard terms and conditions on bookings continue to apply.

If you are planning on visiting the Farm from an area that has been directly affected by the coronavirus AND if you are showing symptoms similar to those associated with the virus (for example:  fever, cough, breathlessness), we please politely ask that you do not visit and instead call NHS 111 for further advice and instruction. During your visit, we wish to reassure you that we are taking all possible steps to minimise the risk of contagion, including the implementation of an enhanced cleaning regime throughout the site.  We will take all necessary precautions to protect the health of our visitors and staff. We ask all our guests to observe high standards of personal hygiene whilst visiting the Farm and Riding School. There are simple precautions everyone can take to help prevent the spread of the virus, including:

  • Covering your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • Putting used tissues in the bin immediately
  • Using the facilities provided on the Farm to wash your hands with soap and hot water regularly
  • Trying to avoid close contact with people who are unwell
  • Avoiding touching your eyes, nose or mouth if your hands are not clean.

If you do feel unwell during your visit, please contact a member of staff immediately – maintaining a safe distance of two metres where possible.

Thank you for your cooperation and understanding.  

Udderly marvelous

Anyone walking to the Farm from Morden Hall Park may have seen our cows, Poppy, Daisy and Phoenix, enjoying the new field that we built over the summer with the help of Goldman Sachs and their Community Teamworks programme, which provided funds and volunteers without which we couldn’t have got the clearing and fencing done, and thanks also to the National Trust for letting us use the land. 

The cows are having a ball exploring and chomping their way around, and access to a new, dry area means we can rest our fields and give the grass a chance to recover.  We hope walkers and commuters along the Wandle Trail will enjoy seeing them mooch about.

Visitors can still see the cows by walking along the path from the Farm entrance gate that runs alongside the Wandle towards Morden Hall Park. The new field is at the end of the Farm, before the Tramline. 

 

 

Riding School and Pony Rides

We are very sorry to say that our Riding School will not be able to offer lessons or pony rides this coming weekend, September 28th/29th. We are offering a horse Meet and Greet instead, and all other activities are unaffected, including our Harvest Festival event on Saturday afternoon. We’re hoping to be back to normal as of Tuesday 1st October.

No Pony Rides this weekend September 21st and 22nd.

Due to circumstances beyond our control there will be no Pony Rides this weekend. We will however be holding pony meet and greet sessions in the riding school arena. These sessions will run at 12pm and 2:30pm and include an information session about horses, a photo opportunity, a chance to pat the pony and a tour of our usually closed to the public stable yard. Pony meet and greets cost just £2 and there is no need to book in advance, they are suitable for all ages. We apologies for any inconvenience this change in schedule causes.

 
 
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We are open from 10am-4pm please book your visit to guarantee entry.